Deskie is an all-in-one platform for running a coworking space. It brings together the people, spaces, billing, hardware, and communication tools you use to operate day to day into a single admin app, and it gives your members and guests their own logged-in view of the things that matter to them. This article gives you a high-level tour of the major areas so you know where to find each part of the product. Each section links to a more detailed guide.
Deskie is multi-tenant: your account is a workspace, and a workspace can contain one or more locations. People are added to your workspace with roles that determine what they can see and do. To understand that structure before you dig into individual features, read Workspaces and locations and Roles and permissions.
How Deskie is organized
The admin app is grouped into a handful of areas in the sidebar. The major groups are Operations, People, Space, Hardware, Communication, Finances, and Management. The sections below walk through what lives in each one.
Members and guests who sign in see a smaller, focused version of the app rather than the full admin sidebar. Members get a community and account view, and guests get an even more limited set of pages. The rest of this article describes the admin experience.
Operations
The Operations area is your daily starting point.
- Dashboard is the landing page when you sign in, giving you an at-a-glance view of your space.
- Calendar shows what is happening across your space in one place. See Calendar.
- Tasks let you track work that needs to get done. See Tasks.
People
The People area covers everyone who interacts with your space, from prospects to active members.
- Members is the core directory of the people who belong to your space. See Managing members.
- Teams groups members together, for example by company. See Teams.
- CRM is a sales pipeline for tracking prospects. See CRM pipeline.
- Guests are people who use your space without a full membership. See Guests.
- Visitors covers check-in for people visiting your space. See Visitors and check-in.
- Tours handles tour requests and scheduling for prospective members. See Tours.
- Waitlist tracks people waiting for space or availability. See Waitlist.
Space
The Space area is where you define what people can book, buy, and be assigned to.
- Plans are the memberships people sign up for. See Plans and memberships.
- Assets are the physical things in your space, such as desks and offices. See Assets.
- Assignments connect members to specific assets. See Assignments.
- Passes are day passes and similar access products. See Passes.
- Events are gatherings people can register for. See Events.
- Resources are bookable spaces such as meeting rooms. See Resources overview and Booking a resource.
- Layouts let you map out your space visually.
- Printing manages print jobs and member printing. See Printers and printing.
Hardware
The Hardware area connects Deskie to the physical equipment at your location.
- Access controls door access, with support for Deskie's own access integration alongside Kisi and Unifi. See Door access overview and Deskie Access.
- Printers manages the print hardware connected to your space. See Printers and printing.
- Screens drives display screens around your space. See Screens.
Communication
The Communication area covers how you stay in touch with members and the public.
- Messages is your direct messaging area. See Messages.
- Email is a connected email inbox. See Email inbox.
- Feed is the community feed for announcements and member posts. See Community feed.
- Mail handles physical mail for your members. See Mail handling.
- Tickets is for support requests from members. See Tickets.
- Website is your public-facing site builder. See Public website.
- Newsletters lets you send broadcast emails. See Newsletters.
Finances
The Finances area handles money in and money out. Payments run through Stripe, which you connect to your workspace. See Connecting Stripe.
- Invoices are the bills you send to members. See Invoices and Billing cycles and auto-charge.
- Payments records money received, including card and ACH. See Payments and ACH.
- Coupons let you offer discounts. See Coupons.
- Expenses track your outgoing costs. See Expenses.
- Reports give you insight into your finances and activity. See Reports.
Management
The Management area holds staff tools, documents, and workspace configuration.
- Timeclock tracks staff working time. See Time clock.
- Schedules manages staff scheduling. See Schedules.
- Documents handles agreements and documents that need signatures.
- Files is shared file storage for your workspace.
- Support connects you to help.
- Settings is where you configure your workspace, including branding and integrations. See Workspace settings, Branding and custom emails, and Integrations.
Your public presence
Beyond the admin app, Deskie gives your space a public-facing side. You can build a public website and connect a custom domain, and the public site can let prospective and existing members sign up, book resources, buy passes, register for events, and request tours. To set this up, see Public website, Custom domain, and Public sign-up and checkout.
What members and guests see
When members sign in, they get a focused view built around community, their workspace activity, and their account: the dashboard, the community feed, messages, their bookings, passes, events, files, tickets, and mail, along with their documents, invoices, and settings. Guests get a more limited set of pages centered on bookings, passes, events, access, and their own account. This means you can give people access to exactly what they need without exposing the full admin experience.
Where to go next
If you are setting up Deskie for the first time, a good path is to read Workspaces and locations to understand the structure, Connecting Stripe so you can take payments, and Inviting and onboarding to start bringing your team and members into the platform.