Credits
Included booking time, drawn down automatically.
Credits let a member book a resource without paying, by drawing down an allotment that comes from a plan they are assigned to. Credits are measured in booking units (hours, days, weeks, or months) for one specific resource, not in money. Set up a plan with a credit allotment for a resource, assign the member to that plan, and that allotment becomes their balance for the current billing month. When the member books that resource and pays with credits, the units are deducted automatically. Admins can grant one-off extra credits on top of the plan allotment, and can refund the credits a booking consumed without deleting the booking. The balance resets each billing month with no rollover, and every grant, refund, and usage is recorded in a single chronological history on the member profile.
INVOICESTATUSAMOUNT
Paid
Paid
Pending
Paid
Overdue
Allotments From Plans
Attach a credit allotment to a plan for a specific resource. Assign the member and the balance appears for the month.
Book Without Paying
Members book the matching resource and pay with credits. Each booking deducts the units it used from the monthly balance.
Grant One-Off Extras
Add extra credits on top of the plan allotment with an optional reason. Grants live for the current month and are logged in history.
Refund a Booking's Credits
Return the credits a booking consumed without deleting it. Refunds are one-time per booking and land in the current month.
Credits flow from plans
Credits are not a standalone wallet you top up. You attach a credit allotment to a plan, then assign the member to that plan. Each allotment names one resource, an amount in booking units for the month, and an interval type of hourly, daily, weekly, or monthly. The interval has to be one the resource actually supports, so a credit cannot grant daily bookings on a resource that only allows hourly bookings.
Balance you can read at a glance
On a member profile, the credit balance is grouped per credit, with each row showing the resource it applies to and the plan it comes from. For each credit you see how much has been used against the total, how much remains, and a progress indicator of consumption. The remaining balance is the plan's monthly amount, minus what bookings consumed this month, plus any grants and refunds, and never goes below zero.
Grant extras and refund no-shows
Grant a member one-off extra credits, for example as a referral reward or a make-good for an outage, against any plan credit they currently hold. If a member did not actually use a booking, refund the credits that booking consumed without deleting it, so the audit trail stays intact and the units go back to the member's balance. Both actions require workspace management permission.
Per month, in your timezone
All credit math is anchored to calendar months in your workspace timezone. The balance always reflects the current month only and nothing rolls over when the month ends. Refunds always land in the current month, so a no-show from a previous month, refunded now, returns usable units to this month. The history is scoped to the same month, so it reconciles with the used and remaining numbers above it.
Frequently asked questions
Common questions about Deskie pricing and features.
Related features
Features that work great with Credits.
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