Member check-ins answer a question door hardware and billing never quite do: who is actually in the space right now, and when do people really come and go? Members tap in on a lobby kiosk when they arrive and tap out when they leave, and your team gets a live Here Now view plus a full attendance history. This article covers turning the feature on, how the kiosk works, member PINs, and reviewing the log.
Turning check-ins on
Check-ins are off by default. Open the Check-ins page in the admin area and click Enable Check-ins; a button at the bottom of the same page turns the feature off again. While the feature is disabled, the kiosk refuses member check-ins, so you can pause it at any time without unplugging anything.
The check-in kiosk
Members check in on a public kiosk page that lives under your workspace web address at /public/checkin. Like the visitor kiosk, it requires no login and is designed for a lobby tablet. The Check-ins page includes a copy-link shortcut for grabbing the kiosk address. When check-ins are enabled, the visitor check-in page also shows a Member? Check in here link, so one tablet can serve visitors and members side by side.
Check-in works like tapping through a turnstile, in two ways:
- PIN: the member enters their six-digit kiosk PIN. This is the fast path for regulars.
- Name and email: for members without a PIN handy, a link on the PIN screen switches to a simple name and email form.
The same action toggles direction: if the person has no open check-in, they are checked in and greeted by name; if they do, they are checked out, the kiosk thanks them, and the visit's duration is recorded. There is nothing to remember about "in" versus "out", the kiosk just does the right thing.
If a name and email do not match a member account, the check-in is still recorded and simply flagged as Not a member in the log, so you keep a complete picture of who was in the space rather than silently dropping unknowns.
Member PINs
The kiosk PIN is the same six-digit PIN used across Deskie kiosks, including Point of Sale. Members set or change their own PIN from their settings, and admins can set or clear a member's PIN from the edit-member form. Like a password, the PIN is stored securely and never displayed back; it can only be replaced or removed. Each PIN is unique within the workspace, since the kiosk identifies the member by PIN alone.
Reviewing check-ins
The Check-ins page lists every check-in for your current location, most recent first, with the person's name, whether they matched a member account, the date, time in, time out, and the visit duration. Anyone still checked in carries a green Here now badge, and a Here Now tab filters the log to just the people currently in the building.
Two admin actions keep the log tidy:
- Check out: closes an open check-in for someone who forgot to tap out on the way home, so the Here Now view stays accurate.
- Delete: permanently removes a check-in record.
Times are shown in your workspace timezone and time format. The page requires an admin role, or a staff role that includes the Check-ins feature; see Roles and permissions.
Where check-ins show up elsewhere
Check-in counts are included in your workspace digest, so daily, weekly, and monthly recaps reflect how many people actually came in during the period. Member check-ins are a presence log, not access control: they do not unlock doors or affect billing. For door hardware, see the door access overview.
Tips
- Encourage members to set a kiosk PIN during onboarding; a six-digit tap-in keeps the lobby line moving.
- Skim the Here Now tab before closing up: anyone still listed either forgot to tap out (check them out manually) or is still in the building.
- Watch the history for members whose visits quietly stop. Attendance often signals churn before a cancellation email does.